--- title: null description: Looking for remote software jobs? Join Talentcrowd today! image: https://www.talentcrowd.com/hubfs/Talentcrowd_2022/Images/f-Logo.svg --- [![Frame 40023](https://www.talentcrowd.com/hubfs/Frame%2040023.svg) ](https://www.talentcrowd.com) - Solutions - [Capabilities](https://www.talentcrowd.com/capabilities) - [Tech Dream Team](https://www.talentcrowd.com/tech-dream-team) - [AI & Automation Readiness Workshop](https://www.talentcrowd.com/ai-automation-readiness-workshop-talentcrowd) - [Data & Architecture Health Check](https://www.talentcrowd.com/talentcrowd-data-foundation-health-check) - [About](https://www.talentcrowd.com/about) - [Jobs](https://www.talentcrowd.com/jobs) - [Blog](https://www.talentcrowd.com/blog) - [Contact us](https://www.talentcrowd.com/contact) - [Consultants](https://www.talentcrowd.com/developers) [ I want to hire ](https://www.talentcrowd.com/hire-us) [ I want to work ](https://www.talentcrowd.com/apply-for-jobs) # Data Engineer- Call Center Optimization Specialist [Back to Jobs Directory](https://www.talentcrowd.com/jobs) ![Data Engineering](https://www.talentcrowd.com/hubfs/SkillLogos/Main%20Logos/Data%20Engineering.svg) #### Data Engineer- Call Center Optimization Specialist - Data Engineering **Company Overview:** At Talentcrowd, we're all about connecting the dots in the tech universe. We are currently seeking a savvy Data Engineer for a part-time, remote contract role. Your mission? To revamp a call center operation by leveraging your analytical prowess and deep knowledge of Genesys call center management tools. Wave goodbye to the old Paycor system and hello to streamlined efficiency!**The Mission:**- **Data-Driven Analysis:** Dive deep into the current call center operations to identify areas for improvement in scheduling, capacity management, and resource training. - **Genesys Genius:** Utilize your expertise in Genesys call center management tools to craft innovative solutions tailored to the company's unique needs. - **Strategic Recommendations:** Develop and present actionable recommendations that harness the power of Genesys to replace the existing Paycor system. - **Optimization Maestro:** Analyze data trends and patterns to optimize call center operations for peak efficiency and effectiveness.**Your Skill Set:**- Proven experience as a Data Engineer, with a strong focus on call center analytics. - Expertise in Genesys call center management tools and their application in real-world scenarios. - Familiarity with Paycor systems and the ability to transition operations seamlessly. - Strong analytical skills with the ability to turn complex data into actionable insights. - Excellent communication skills, with the ability to present findings and recommendations clearly and persuasively.**Perks of the Gig:**- **100% Remote:** Work from anywhere with a reliable internet connection. - **Flexible Schedule:** We value results over rigid schedules. You have the freedom to manage your time effectively. - **Dynamic Project:** Be part of a transformative project that will have a tangible impact on call center operations.**The Fine Print:**- This is a part-time, contract position for an initial period of 6 months, with potential for extension. - Competitive remuneration, because we appreciate the value you bring.**Join the Band:**To apply, hit us up with your resume, a cover letter that showcases your expertise with Genesys and data engineering in call center environments, and any relevant case studies or project examples. We're looking for a true maestro who can orchestrate a seamless transition and optimization.**Audition Now:** Email us at [Your Email Address] with the subject line "Call Center Data Engineering Virtuoso" and get ready to play a key role in our tech orchestra at Talentcrowd!**Talentcrowd:** Where tech talent meets innovation. ![:musical_note:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/google-medium/1f3b5@2x.png)![:computer:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/google-medium/1f4bb@2x.png)![:rocket:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/google-medium/1f680@2x.png)Join us in reshaping the future of call center operations. Let's make waves together! [ Apply for this Job](https://www.talentcrowd.com/jobs/11792984496#apply) [Refer a Candidate](https://www.talentcrowd.com/jobs/11792984496#refer) rewards up to [ Apply for this Job](https://www.talentcrowd.com/jobs/11792984496#apply) [Refer a Candidate](https://www.talentcrowd.com/jobs/11792984496#refer) [**](mailto:?subject=null&body=https://www.talentcrowd.com/jobs/11792984496) [**](https://www.facebook.com/sharer/sharer.php?u=https://www.talentcrowd.com/jobs/11792984496&title=null&picture=https://21696147.fs1.hubspotusercontent-na1.net/hubfs/21696147/Talentcrowd_2022/Images/f-Logo.svg&description=Looking%20for%20remote%20software%20jobs?%20Join%20Talentcrowd%20today!) [**](https://twitter.com/share?source=https://www.talentcrowd.com/jobs/11792984496&text=null%20-%20https://www.talentcrowd.com/jobs/11792984496) [**](https://www.linkedin.com/sharing/share-offsite/?url=https://www.talentcrowd.com/jobs/11792984496) [![1-logo_shadow_white](https://www.talentcrowd.com/hs-fs/hubfs/1-logo_shadow_white.png?width=275&height=58&name=1-logo_shadow_white.png) ](https://www.talentcrowd.com) ##### Address 230 WEST ST, STE 700 COLUMBUS, OH, 43215 ##### Speak with us [(858) 203-1321](tel:8582031321) [hello@talentcrowd.com](mailto:hello@talentcrowd.com) - [**](https://www.facebook.com/people/Talentcrowd/100083899268347/) - [**](https://www.linkedin.com/company/jointhecrowd) - [**](https://www.youtube.com/@JoinTheCrowd) - [**](https://www.tiktok.com/@jointhecrowd) Talentcrowd is a technology consulting and staff augmentation firm specializing in AI strategy, software modernization, and engineering teams. © 2026 GBQ Talentcrowd. All Rights Reserved. ##### Quick Links - [About us](https://www.talentcrowd.com/about) - [Capabilities](https://www.talentcrowd.com/capabilities) - [Blog](https://www.talentcrowd.com/blog) - [Contact us](https://www.talentcrowd.com/contact) - Sitemap ##### Legal bits - [Privacy](https://www.talentcrowd.com/privacy-policy) - [Website Terms](https://www.talentcrowd.com/terms) - [Accessibility](https://www.talentcrowd.com/accessibility) - [Cookies](https://www.talentcrowd.com/cookies)